SHIPPING & RETURNS

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

 

Due to Global pandemic (COVID-19) potential delays will occur due to a high volume of orders or postal service problems that are outside of your control.

 

Domestic Shipping Rates and Estimates 

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

 

For multiple shipping options, you can list carrier options, prices, and delivery times in a table.

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Reverence Boutique] is not responsible for these charges if they are applied and are your responsibility as the customer.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

 

If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at help@reverenceboutique.com with your name and order number, and we will look into it for you.

Include a link for customers to track their order if available.

 

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here. 

 

Refunds, returns, and exchanges

Due to COVID-19 we will not accept any returns or exchanges. If the item is unused and in its original condition, we will issue a store credit the full order amount minus the shipping costs for the return. 

 

In the event that your order arrives damaged in any way, please email us as soon as possible at help@reverencetique.com with your order number and a photo of the item’s condition.

 

We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

If you have any further questions, please don't hesitate to contact us at help@reverencetique.com